Fare coordination has improved in recent years through the Ventra system, which provides a platform for additional collaboration. With the ongoing expansion to Divvy and ADA paratransit, Ventra is taking an important step beyond core transit services. More work can and should be done to further technological and fare integration across agencies, while remaining accessible to the unbanked and others of limited means. There may also be opportunities for transit agencies to consider service adjustments and infill stations to improve connectivity between their services.

Action 1

Leverage the capabilities of Ventra, continuing to provide and improve seamless payment for multiple transit providers and other modes such as bike sharing.

Implementers

Transit agencies

Action 2

Coordinate transfers, payment, and potentially fares between transit services and other modes of transportation.

Implementers

Transit providers

Action 3

Continue to review and revise overlapping service.

Implementers

Transit agencies